DEPOSITS TO SECURE APPOINTMENT
A non-refundable non-transferrable deposit of $25 is due at booking to secure your appointment time. A card is required to be on file for in case of no show no calls and last minute cancellations. You can enter your card info in privacy and securely through the booking link on main page) putting a card on file does not mean you are charged for the appointment, the only time it will be charge is if you're checking out or cancel. Deposit payments are to be sent via cash app or Venmo to aestheticstudios (for cash app add a "$" in the beginning to be able to search username)
We ask that you cancel/reschedule 48 hours in advanced, at the time you receive your appointment confirmation, you then can cancel/or reschedule. If for some reason you cancel in 24 hours, please make sure you are canceling before the time your appointment is the day before, that's 24 hours(I.e your appointment is Wednesday at 2pm, you have before 2pm on Tuesday to cancel) if it's less than 24-48 hours (last minute cancellations) you will be charged a cancellation fee of $80. We do understand emergencies happen, we too are humans and the nature of life happens, we get it. In that case please try to communicate with us ASAP. No show no calls results to being charged full price and is no longer accepted as a client at Aestheticstudios by Phuong. If you've paid a deposit and had to cancel/reschedule and if it is before the 48 hours you will be allowed to do so, and not have to pay another deposit. But if it's a habit that you are constantly rescheduling or cancelling even if it's in that 48 hour period, will not be acceptable because at that point you're not serious of coming in and is wasting both our time, if it occurs more than 2x I will not allow you to be a client anymore.
There is a $10 late fee if you're 10 mins late and if you're 20 mins late your appointment is automatically cancelled and you will have to pay 30% of your appointment.
HEALTH & SANITATION
Due to outbreak of covid-19 please be advise that you are REQUIRED to wear a face mask and if you are sick please reschedule. No extra guests are allowed at this time and please text 409-433-9653 before entering. If you traveled outside city limits or out of state or town , please stay in quarantine for 14 days before booking an appointment. Same if you've been exposed to it or be around someone who may have it , please don't book yet. Please wait an additional week after you've been quarantined before booking, and please show proof of your negative covid test results.
Sanitize hands before entering.
You can de-mask if it's a facial service after consultation but lashes mask stays on.
EYELASH EXTENSIONS FILLS
It is suggested to come back for a fill every 2-2.5 or 3 weeks because of the natural hair cycle your extensions will shed. You must have 40-50% extensions left to be consider a fill and to receive fill discount price. If you're unsure please send pictures and videos. If you come to your fill appointment and only have 10 lashes on one eye and 20 on the other , that's not a fill. Please be aware that if you don't have 40-50% you will be charged more. Depending on the state of your lashes there maybe a additional charge. Foreign fills are charged an additional $35 on top of regular fill prices, and you have to be approved.
Gift cards expires 6 months after date of purchase. Non refundable. Must have code to redeem.
If you arrive with dirty lashes, meaning leftover residue strip glue or mascara, there will be an additional $25 fee to do a lash bath, because extensions do not stick onto dirty lashes and I can't ensure quality and retention of my work if your lashes aren't clean.
AFTER CARE INSTRUCTIONS FOR LASHES
AFTERCARE FOR LASH LIFT
BROW LAMINATION AFTERCARE
For 24 hrs do not get brows wet or get any other treatments done around brow area
must prep skin 5-7 days prior to any advanced treatments to ensure safety.
After any advanced services such as peels and micro-peel or collagen induction , you must avoid the following :
You must only use what products is given for 4-5 days until your skin return back to normal. Remember to always wear your SPF! & reapply every 2 hours!